What should I do if I forgot my printer password or PIN?

If you’ve forgotten the password or PIN set during your printer’s initial setup, you can reset the device to its factory settings. Follow these steps:

• Access Settings: From the control panel, select the gear icon (Settings).
• Memory Reset: Navigate to Device > Maintenance > Erase Non-Volatile Memory or Clear Printer Memory, depending on your printer model.
• Factory Reset: Choose Clear All Settings, confirm, and proceed to Initialize Setup Wizard to reconfigure your printer.
• Skip or Set a New PIN: During setup, you can choose to create a new PIN or password or skip this step if not required.

Resetting the printer will remove all customized settings, returning it to its default state.