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Managed Print Services (MPS)

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MPS

What are Managed Print Services (MPS) by Infolex?

What if your printing infrastructure simply worked –no interruptions, no surprise costs, just seamless performance and effortless sustainability? That’s the promise of Infolex Managed Print Services (MPS). We help you unlock new levels of productivity and cost efficiency by transforming print management into a fully optimized, data-driven experience.

Take Control of Your Print Ecosystem with Infolex. From the first in-depth audit to ongoing support and smart, proactive monitoring, our MPS solutions give you total visibility and control. With Infolex and Lexmark technology behind you, every print job becomes smarter, every workflow smoother, and every resource used to its full potential. For businesses ready to streamline, save, and lead the way in sustainable office technology, MPS is the next step forward.


What’s included in Infolex Managed Print Services (MPS)

With Infolex Managed Print Services, your business enjoys a fully customized, all-in-one print management solution that supports every stage of your print lifecycle. Specifically, this includes:

  • Print Environment Analysis & Mapping: A thorough review and documentation of your existing print devices and workflows, designed to unlock better performance and smarter device allocation.
  • Automatic Supplies Monitoring & Notifications: Proactive management of toner and parts, so you never face unexpected shortages or work disruptions.
  • Technical Support & Maintenance: Specialized service for reliable operation, including remote troubleshooting and rapid onsite assistance whenever needed.
  • Ongoing Optimization & Cost Reporting: Monthly usage summaries, transparent cost analysis, and tailored recommendations to keep spending in check and efficiency at its best.
  • Recycling & Sustainability Initiatives: Responsible disposal of consumables and outdated equipment, helping your organization operate sustainably and meet green goals.

Project implementation stages

Lexmark follows a 4 distinct, but also complementary step model. The deeper the involvement, the greater the benefits.

1. INFRASTRUCTURE UPGRADE
Integrate technologies by using multifunction devices.

2. SUPPLY CHAIN IMPROVEMENT
Device installation and support, user training, supplies ordering and administration, help desk services, etc.

3. PRINTING VOLUME REDUCTION
Print less by using e-documents and applying e-routing procedures (scan, save, archive, retrieve).

4. WORKFLOW & OUTPUT DIGITIZATION
Improve procedures and save time by automating standard and repetitive business processes.

Significant benefits

By adopting Lexmark’s Output Optimization Services multi-level benefits can be achieved:

  • Reduction in the number of devices
  • Operating cost reduction (help desk, consumables management & troubleshooting)
  • Printing volume reduction (print less … save more)
  • End user satisfaction
  • Productivity increase
  • Process simplification
  • Security enhancement
  • Environmentally friendly solution
  • Continuous device availability
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Global experience

are Lexmark MPS customers

80%
of the Top 10 U.S. Rotailers
30%
of the Top 10 U.S. Banks
50%
of the Top 10 Global Rotailers
50%
of the Top 10 Global Banks
24%
of the Fortune 50
Trusted by Leading Companies
We are proud to collaborate with top-tier businesses across industries, shaping new standards in productivity, workflow management, and sustainability.
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Eliminate IT burden, enable digital transformation, drive savings and flexibility

Lexmark leverages a long history of deep customer engagement and emerging technologies — cloud, the Internet of Things (IoT), interactive analytics — to help you.

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Eliminate IT burden

The foundation of our MPS solution is the Lexmark Global IoT System, an interconnected printing and scanning ecosystem that leverages predictive support to increase uptime and cloud-native services to eliminate IT infrastructure.

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Digital transformation

Lexmark enables your digital transformation journey using interactive print analytics to enhance governance, identify inefficiencies and help automate business processes.

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Drive savings and flexibility

Leveraging durable, reliable devices, we optimize the design of your print ecosystem — and keep it optimized.

Frequently Asked Questions about Managed Print Services (MPS)

To help you better understand the Infolex Managed Print Services (MPS) offered by Infolex and the benefits they bring, we’ve answered some of the most frequently asked questions from our customers.

What are Managed Print Services (MPS) and how can they benefit my business?

Managed Print Services (MPS) from Infolex, powered by Lexmark’s advanced technology and expertise, deliver a comprehensive solution for optimizing every aspect of your output environment. With Infolex MPS, your business gains full control over print operations, reducing operating costs, boosting efficiency, and ensuring complete transparency across all print activities. Relying on Lexmark’s industry-leading devices and Infolex’s proven know-how, you unlock greater productivity, smarter resource allocation, and sustainable, worry-free printing.

What does Infolex’s Managed Print Services (MPS) include?

Infolex’s Managed Print Services (MPS), leveraging cutting-edge Lexmark technologies, provide a complete print management solution tailored to your business. This service covers in-depth print environment analysis and mapping, automatic monitoring and proactive supplies management, expert technical support and maintenance, ongoing cost optimization and responsible recycling of obsolete equipment. Every stage is designed to maximize efficiency, minimize downtime and support the long-term sustainability of your organization.

What are the benefits of combining Infolex expertise with Lexmark technology in Managed Print Services (MPS)?

The partnership between Infolex and Lexmark delivers unique advantages for your business, including best-in-class device reliability, advanced expertise, and continuous innovation in print management. With MPS, you gain seamless device operation, proactive maintenance, rapid support, and significant savings on both costs and consumables. This powerful combination of Infolex’s proven experience and Lexmark’s cutting-edge technology provides a comprehensive, efficient, and secure print solution for today’s demanding business environments.

What kind of technical support does Infolex provide through its Managed Print Services (MPS)?

With Infolex Managed Print Services, you benefit from comprehensive technical support that includes remote diagnostics, rapid onsite response by certified technicians, proactive equipment maintenance and continuous remote device monitoring. This ensures your print infrastructure runs smoothly, minimizes downtime and delivers prompt resolution to any technical issues; so your business never misses a beat.

How is Infolex Managed Print Services (MPS) different from traditional print management?

Unlike traditional print management, which is often reactive and limited to basic troubleshooting, Infolex Managed Print Services (MPS) delivers proactive, end-to-end oversight of your entire print environment. With continuous monitoring, automated processes, in-depth cost analysis, and expert technical support -all powered by Lexmark technology- you benefit from lower operating expenses, greater reliability and improved data security. Infolex MPS turns your print infrastructure from a maintenance burden into a strategic advantage.

What are the advantages of automatic supplies monitoring and management with Infolex Managed Print Services (MPS)?

With Infolex Managed Print Services (MPS), powered by Lexmark technology, your business never has to worry about running out of toner or essential parts. Our automated monitoring system tracks supply levels in real time and ensures that replacement cartridges are ordered and delivered before you ever experience a shortage. This proactive approach minimizes downtime, keeps your workflows uninterrupted and frees your staff from manual supply tracking and ordering, so you can focus on what matters most.

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How Can We Help You?

We work with some of the world’s leading enterprises, offering tailored solutions to match their specific needs. Tell us about your requirements, and we’ll show you how we can support you with efficient, effective, and sustainable solutions.