Lexmark Range Brochure 2019

Service Desk Markvision lets you interact with your devices in real time, giving you the tools you need to troubleshoot and correct issues as quickly as possible. ›› View the status of a device to ensure it is ready for use. ›› Remotely interact with the device, either through the device’s embedded web page or through the remote operator panel. Access to the remote op- erator panel is supported by most Lexmark mod- els and allows you see the same things end users are seeing and change settings as if you were physically at the device. Real-time alerts Markvision helps you resolve problems quickly by automatically alerting you by email when condi- tions such as low consumables or an error condition occur. ›› Create alerts for specific conditions and route the alerts to one or more emails. ›› Create rules that allow a grace period for the problem to be resolved before sending an email. Lexmark Markvision Enterprise Manage Assets Markvision discovers your devices, collects informa- tion from them, and allows you to organize devices into groups so you can perform searches, efficient- ly schedule tasks and keep track of assets through their lifecycle. ›› Discover devices or import a list of your devices. ›› Create discovery profiles and run themon a sched- uled basis to keep your list of assets up to date. ›› Gather information such as installed features, op- tions, page counts and other statistics. ›› Search and group devices based on attributes and then save the results so you can access them at any time. ›› Track assets throughout their lifecycle and auto- matically monitor for changes. ›› Generate inventory reports that can be exported into .csv format to share information with decision makers. Configurations Once you have discovered and organized your de- vices, Markvision makes it easy to configure them, update their settings and ensure they remain prop- erly configured over time. ›› Create reliable, flexible configurations that define the specific settings you want for a group of sim- ilar devices. ›› Schedule conformance checks to ensure devices stay configured correctly. Automatically remedi- ate devices that are out of conformance without user intervention. ›› Update firmware and automatically ensure devic- es are kept at the correct firmware level. ›› Deploy Lexmark solutions to your devices. ›› Deploy Certificate Authority certificates to your devices as part of a configuration. 30