Infolex S.A. was established in 1991 as the official partner of Lexmark International Inc., FormScape Group Ltd. and AMT Datasouth Corp. companies for Greece. In order to meet the constantly increasing needs of the Greek market, the company offers a continuously evolving and expanding range of printers, AIOs, MFPs, supplies, software and solutions that can satisfy every user's personal and every corporation's business demands.
Healthy financial data prove the company's dynamic and impressive evolution. Specifically, back from its establishment until today, Infolex achieves consecutively higher year end turnovers and earnings. This success mirrors the increasing market shares of the products the company trades.
The results provided in the attached table also prove the augmented acceptance of the products, as well as the continuous improvement of the pre-sales and after-sales services the company offers, unique in the IT market.
Services
Apart from innovative services like the 24-hour service, the free of charge delivery / return of repaired printers outside Attica and the free telephone support, Infolex also provides additional customized quality services that reflect its customer oriented philosophy and add value to the traded products. These include on-site product repairs from experienced technicians, service packs (product warranty extensions), maintenance contracts, product demonstrations and consulting services consisting of printing environment analyses, suggestions and proposals, and pilot projects deployments for complete document management solutions.
Products
Companies and consumers alike contact Infolex for solutions beyond plain printing on paper. They seek the right guidance that will help them present and materialize their ideas, reduce the total document management costs and improve their productivity:
 Lexmark Printing Solutions
Printers, AIOs, MFPs, supplies, options and printing solutions for consumers, SMBs and corporate accounts, designed for maximum ROI and total user satisfaction.
FormScape
An up-to-date middleware that greatly improves a corporation’s communication with its clients by transforming data input from legacy applications and/ or other sources into modern printouts, resulting in saving valuable resources and effective cost-cutting.
DataSouth
Printers for specific purposes like bar-code printing, ticket printing, and high-volume dot matrix printing.
IBM Supplies
High quality performance supplies for the whole range of IBM printers.
Infolex's predominant competitive advantages, specialization and human resources that today number 25 people, designate the company as a leader in its field and constitute a guaranty for sustainable growth. Following Lexmark's business model, Infolex is 100% focused on the delivery of complete printing solutions.
Distribution
As far as product distribution is concerned, the company's business activity takes place through a well structured sales network:
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Distributors & Dealers (open channel)
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Value Added Resellers (VARs) |
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Retail chains (IT, electric & electronic items) |
PortfolioAs a result, Infolex has gained access and has developed to be a main supplier of large corporations. The Alpha Group of Companies, the EFG Group of Companies, the Bank of Cyprus, Laiki Bank, Commercial Bank, BNP Paribas, Societe Generale, Allianz, Interamerican Group of Companies, Kotsovolos, Electroniki Athinon, Carrefour, Radio Korasidis, Germanos, Multirama, the Hellenic Distribution Agency, Colgate Palmolive, General Motors, Unilever, P&G, Titan Cement Co., Hercules Cement Co., Friesland, Delta Dairy Co. and Bosch are among the company’s customers form the private sector. Simultaneously, in the public sector, Infolex has established co-operations, with the Ministries of Public Order, Education, Foreign Affairs, Internal Affairs, Commerce, Agriculture, Finance, Justice, the University of Athens, the Athens Technology Institute (TEI), the Organization for the Unemployed (OAED), the Court of First Instance of Athens, the High Court, the Hellenic Aerospace Industry (EAB), the Hellenic Parliament, the Bank of Greece, the National Insurance Co., the National Bank of Greece, the Hellenic Telecommunications Organization (OTE), the Hellenic Power Corporation (DEH) and the Hellenic Railway Organization (OSE) among others.
Awards
Finally, since March 2004, Infolex holds an ISO 9001 certificate for the high quality services it provides. Moreover, during its 14 years of operation, the company has won several titles and distinctions (participation in the "Gold 20 List" of companies with the highest return of capital investment - Naftemporiki Newspaper, 2003, "2004 Best of the Best I" - PC Magazine, 2003 etc.), that highlight its strong financial foundation, a vaulting horse of healthy and viable growth.
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